Overview

Our Managed Detection and Response (MDR) service delivers proactive threat detection, investigation, and hands-on response to advanced cyber threats. Unlike traditional SOC services that focus on alerting, MDR actively neutralises threats before they cause harm.

Leveraging cutting-edge behavioural analytics, Endpoint Detection and Response (EDR), and AI-driven threat intelligence, MDR provides a fast and effective way to contain and remediate security incidents.

Key Features of MDR

  • Threat Hunting & Investigation – Identifies hidden threats and stops attacks before they escalate.
  • AI-Powered Detection – Uses advanced machine learning and analytics to detect sophisticated cyber threats.
  • Active Threat Response – Immediate containment and remediation actions to neutralise threats.
  • EDR & Network Monitoring – Real-time visibility across endpoints, cloud, and networks.
  • Expert Security Analysts – Our team of specialists investigates and responds to incidents on your behalf.
  • Incident Reports & Guidance – Actionable insights to strengthen your security posture.

 

key benefits of MDR


Active Threat Response

 MDR does more than monitor; it actively contains and remediates threats in real-time, reducing the risk of damage.


Proactive Threat Hunting

Instead of waiting for alerts, MDR analysts actively search for hidden threats, identifying attacks before they escalate.


Faster Incident Containment

Unlike a SOC that alerts your team to threats, MDR experts take action immediately, reducing response time and impact.


Endpoint & Network Protection

MDR focuses on endpoint detection and response (EDR/XDR), providing deep visibility into endpoints, networks, and cloud environments.


AI-Powered Detection

MDR leverages AI, machine learning, and behavioral analytics to detect advanced threats that traditional SIEM-based SOCs may miss.


Reduced Internal Workload

With MDR, security analysts investigate and respond on your behalf, removing the burden of incident management from your internal IT team.

FAQ's

If you want around the clock protection from cyber threats, then you may want to consider CommSec’s managed detection and response service. Like its name suggests, managed detection and response (MDR) is a cyber security service that constantly monitors, detects and responds to cybersecurity threats. Managed detection and response is a service managed by our SOC team, who utilises technological assistance such as SIEM and AI to help them detect malicious activity on your network. MDR typically acts as a remote extension of your own IT and/or security team.

MDR is ideal for IT and Security Leaders who:
✔ Need a proactive approach to cyber threats
✔ Want expert-led response and containment to minimise impact
✔ Do not have the internal capacity to investigate and respond to threats effectively
✔ Require EDR-driven security to defend against modern attack techniques

Unlike traditional SIEM-based security models, MDR does more than just alert—it actively detects, investigates, and neutralises threats before they impact your business. This is security in action, designed for organisations that need a robust, NIS2-ready defence against cyber threats.

In most cases, yes. Our MDR service works alongside your existing endpoint protection, whether you use antivirus, EDR, or XDR. We integrate with your current tools to enhance security, adding proactive threat hunting, real-time monitoring, and expert-led response. If you are considering an upgrade, we can help you transition to a more advanced AI-driven detection solution.

Traditional monitoring tools (like SIEMs or SOCs) detect and log threats but require your internal team to respond. MDR goes further by actively hunting, investigating, and containing threats in real-time.

With MDR, you don’t just get alerts—you get expert response and remediation, reducing the impact of cyber threats.

Absolutely! MDR helps organisations meet compliance requirements by:
✔ Providing 24/7 monitoring & incident response
✔ Ensuring rapid containment of security breaches
✔ Reducing risk exposure & improving cyber resilience

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WHAT HAPPENS NEXT?

A member of our team will get back to you as soon as possible. They will find a suitable time to speak with you, answer any questions you have and help find the perfect solution to suit your requirements.