Why Speed matters with Incident Response?
Speed is crucial in incident response as attackers are increasingly quick to identify and exploit vulnerabilities, and to steal data. In 2023, the median time from compromise to data exfiltration dropped to just two days, down from nine days in 2021. Approximately 45% of data breaches this year saw data exfiltrated within a day of compromise. For non-extortion-related incidents in 2022 and 2023, the median time to data exfiltration has remained under one day, underscoring the need for defenders to respond to ransom attacks in less than 24 hours.
What is an Incident Response Retainer?
The Incident Response Retainer ensures that your organisation is always prepared for a cyber security crisis with pre-paid hours for specialised incident response and recovery services. Designed with your needs in mind, this annual service guarantees a swift 2-hour response time and provides direct access to our team of experts. Whether you need proactive or reactive support, flexible retainer hours can be easily adjusted as your requirements change. Any unused hours can be repurposed for other services. Choose between 20 or 40 annual hours, with the option to purchase additional blocks for added peace of mind.
benefits of Incident Response Retainer
Guaranteed Response Times:
Proactive retainer clients benefit from a guaranteed two-hour response time, reducing the overall impact of security incidents.
Enhanced Coordination:
The onboarding process establishes clear points of contact and ensures a seamless collaboration between CommSec and your team during incidents.
Peace of Mind:
You can sleep soundly knowing that our team are ready to jump into action when a cyber incident occurs. And because we already know your IR Plan and IT estate, we can respond quicker than anyone else.
Proactive and Reactive Service:
Combines proactive measures to strengthen defenses with reactive services to manage and mitigate incidents.
Expert Guidance and Support:
Direct access to specialised cyber security incident response professionals ensures that clients receive the highest level of support during critical times.
Detailed Reporting and Recommendations:
Post-incident reports include an executive summary, activity timeline, findings, and actionable recommendations to prevent future incidents.
Incident Response Features
Annual Plans
Choose between 20 hours (Standard Plan) and 40 hours (Premium Plan). You have the flexibility to increase hours by purchasing additional blocks if needed.
Prioritised Expert Response
Enhanced two-hour response time during a security incident. Ensures rapid action to minimise incident impact.
Incident Response Plan Review & Development
Assessment and development of an incident response plan tailored to the client’s needs.
Dedicated Incident Response Coordinator
An expert assigned to guide engagements during active incidents.
Comprehensive Incident Response Services
Includes threat investigation, digital forensics, log analysis, malware analysis, attacker containment and recovery.
Assigned Account Manager
A dedicated contact to schedule proactive services and ensure full value from the retainer contract.
How the retainer Works
get in touch
Contact us.
WHAT HAPPENS NEXT?
A member of our team will get back to you as soon as possible. They will find a suitable time to speak with you, answer any questions you have and help find the perfect solution to suit your requirements.